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Recruitment and Staffing Agency Metrics Report
How does your agency compare? Explore benchmarks on operating costs, profitability and cash flow across recruitment and staffing businesses in Australia and New Zealand.
How does your agency compare? Explore benchmarks on operating costs, profitability and cash flow across recruitment and staffing businesses in Australia and New Zealand.
How much does it cost to support a billing consultant? How much gross profit goes towards the back office? How long are agencies waiting to get paid?
APositive, RCSA and Kamal created this quarterly series to give recruitment and labour hire leaders a point of comparison for the decisions they make every day. Use the reports to review your own numbers, track industry trends and test your assumptions before you hire, review pricing or take on new work.
Leveraging data from over 300 recruitment agencies across Australia and New Zealand, this report benchmarks the metrics that matter most to agency owners and leaders so you can see how your business compares. This is the first edition of the Recruitment Agency Metrics Report, covering the Australian and New Zealand financial year 2026.
See how agencies are performing and what’s shaping their profitability.
Understand what it costs to run an agency and how those costs vary across business models.
Explore how payment patterns affect the cash agencies have available to run and grow their business.
See how agencies are performing and what’s shaping their profitability.